Shipping policy
Nationwide Shipping:
We offer to ship across India.
Taxes for Domestic Orders:
Product prices displayed are inclusive of all the taxes. All orders above Rs 1000 qualify for free standard shipping within India. For orders below Rs 1000, a flat rate of Rs 80 will be charged for standard shipping. Delivery time for standard shipping is typically 5-7 business days. There are no hidden charges.
Delivery:
Not only do we maintain quality, but we also carefully handle our products while handcrafting and designing. Therefore, it is at prime importance for us to most attentively deliver the product in the same form and manner after carefully inspecting the goods before shipment along with secured and multi-layered packaging.
At checkout, we provide you with the maximum estimated delivery time for your order under the detail section on the product page. We assure to process the shipment of the order within 1-3 business days after order confirmation. Our usual shipment takes 3-5 days in metro cities, 5-7 days in other cities across India. However, most orders are delivered before the stipulated time.
Kindly note: If the order gets delayed or not processed immediately due to some unforeseen reasons, we inform with a follow-up call/email. Once shipped, you receive a shipment confirmation email with a tracking number and delivery details. While we try to ensure that the product reaches you within the delivery time communicated, emergencies may delay the delivery. In such cases, contact our support team for the latest update on your shipment if we have already not informed you.
Track Your Order:
The easiest possible way to track your order status is by checking the order details. We try our best to deliver your order as quickly as possible. In a few cases where we get delayed, we proactively call/email the customer to inform about the status of their product. In an exceptional case when you have not received any information from us for 10 days after placing an order, you can call us at +919837-009-138 or email us at support@thecasablancainternational.com.